@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700;800&display=swap');.upload-content button:hover{background:#5c88eb}.upload-content button{cursor:pointer;display:block;border-radius:5px;min-width:150px;padding:10px;background:#376ee9;color:#fff;border:0}.required-error{background-color:#ffe6e6 !important}.ticket-section,.ticket-section-description{padding:40px 20px;background:#f3f7fb}.ticket-card,.ticket-description-card{max-width:80%;margin:0 auto;background:#fff;border-radius:18px;box-shadow:0 10px 30px rgba(29,61,104,.08);overflow:hidden}.ticket-header{display:flex;align-items:center;gap:18px;padding:10px 30px;border-bottom:1px solid #e6edf5}.ticket-header-icon{width:35px;height:35px;border-radius:14px;background:#f2f8e8;color:#8fc63d;display:flex;align-items:center;justify-content:center;font-size:28px;flex-shrink:0}.ticket-header-text h2{margin:0;color:#11263f;font-size:20px;line-height:1.1;font-weight:700}.ticket-header-text p{margin:0;color:#7c8ba0;font-size:15px;line-height:1.6}.ticket-form{padding:28px 36px 0}.ticket-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px 20px}.ticket-field{display:flex;flex-direction:column}.ticket-field-full{margin-top:22px}.ticket-field label{margin-bottom:8px;color:#2d3e56;font-size:14px;font-weight:500}.ticket-field label span{color:#ff4d4f}.input-wrap{position:relative}.input-icon{position:absolute;top:50%;left:14px;transform:translateY(-50%);color:#8d9aae;font-size:15px;pointer-events:none}.input-wrap input,.input-wrap select,.input-wrap textarea{width:100%;border:1px solid #d9e3ef;border-radius:6px;background:#fff;color:#24364d;font-size:14px;font-family:inherit;outline:none;transition:border-color .2s ease,box-shadow .2s ease}.input-wrap input,.input-wrap select{height:40px;padding:0 10px 0 42px}.input-wrap textarea{min-height:150px;resize:vertical;padding:14px 16px 14px 42px}.input-wrap textarea+.input-icon,.textarea-wrap .input-icon{top:18px;transform:none}.input-wrap input:focus,.input-wrap select:focus,.input-wrap textarea:focus{border-color:#8fc63d;box-shadow:0 0 0 3px rgba(143,198,61,.12)}.select-wrap select{appearance:none;cursor:pointer}.select-wrap:after{content:"⌄";position:absolute;top:50%;right:16px;transform:translateY(-50%);color:#7f8ba0;font-size:18px;pointer-events:none}.upload-box{margin-top:20px;padding:18px 20px;border:1px solid #dfe8f3;border-radius:8px;background:#fafcff;display:flex;gap:16px}.upload-icon{width:35px;height:35px;border-radius:50%;background:#eef8df;color:#8fc63d;display:flex;align-items:center;justify-content:center;font-size:24px;flex-shrink:0}.upload-content h4{margin:0 0 4px;color:#1c3048;font-size:15px;font-weight:600}.upload-content p{margin:0;color:#7a8aa0;font-size:13px;line-height:1.5}.recaptcha-box{margin-top:18px;width:300px;max-width:100%;min-height:74px;padding:14px 16px;border:1px solid #d9e3ef;border-radius:6px;background:#fff;display:flex;align-items:center;gap:12px}.recaptcha-check{width:26px;height:26px;border:2px solid #c8d3e1;border-radius:3px;background:#fff;flex-shrink:0}.recaptcha-box span{flex:1;color:#24364d;font-size:14px}.recaptcha-badge{color:#7c8ba0;font-size:11px;text-align:right;line-height:1.3}.ticket-footer{margin-top:22px;padding:18px 36px;margin-left:-36px;margin-right:-36px;background:#f8fbff;border-top:1px solid #e3ebf4;display:flex;align-items:center;justify-content:space-between;gap:20px}.ticket-security{display:flex;align-items:center;gap:14px}.security-icon{width:44px;height:44px;border-radius:50%;background:#edf4fb;color:#5d7ba3;display:flex;align-items:center;justify-content:center;font-size:20px}.ticket-security strong{display:block;margin-bottom:4px;color:#20354d;font-size:14px}.ticket-security p{margin:0;color:#7a8aa0;font-size:12px;line-height:1.5}.ticket-actions{display:flex;align-items:center;gap:16px}.clear-btn,.submit-btn{border:0;border-radius:6px;font-family:inherit;font-size:15px;font-weight:600;cursor:pointer;transition:all .2s ease}.clear-btn{background:0 0;color:#4f6b8d;padding:14px 10px}.clear-btn:hover{color:#24364d}.submit-btn{min-width:170px;padding:14px 22px;background:#8fc63d;color:#fff;box-shadow:0 8px 20px rgba(143,198,61,.25)}.submit-btn:hover{background:#7eb52f;transform:translateY(-1px)}@media (max-width:991px){.ticket-header-text h2{font-size:34px}.ticket-grid{grid-template-columns:1fr}.ticket-footer{flex-direction:column;align-items:flex-start}.ticket-actions{width:100%;justify-content:space-between}}@media (max-width:767px){.ticket-section,.ticket-section-description{padding:30px 14px}.ticket-card,.ticket-description-card{max-width:100%}.ticket-header,.ticket-form{padding-left:20px;padding-right:20px}.ticket-header{align-items:flex-start}.ticket-header-text h2{font-size:28px}.ticket-footer{margin-left:-20px;margin-right:-20px;padding:18px 20px}.upload-box{flex-direction:column}.upload-content,.upload-content table{width:100%;min-width:0}.upload-content button{width:100%;min-width:0}.ticket-actions{flex-direction:column;align-items:stretch;gap:10px}.submit-btn{width:100%}.clear-btn{width:100%;padding:12px 16px;background:#eef3f8;border-radius:6px}}.ticket-content{padding:30px}.ticket-header{text-align:center}.ticket-header h1{font-size:2.5rem;color:#1d3557;margin-bottom:15px}.ticket-header p{font-size:1.1rem;color:#5c677d;max-width:750px;margin:0 auto}.ticket-content h2,.ticket-content h3{color:#1d3557;margin-top:30px;margin-bottom:15px}.ticket-content p{margin-bottom:18px;color:#444;font-size:1rem}.highlight{color:#90bc39;font-weight:700;text-decoration:underline}.info-box{background:#eef5ff;border-left:5px solid #0d6efd;padding:20px;border-radius:10px;margin:25px 0}.info-box ul{padding-left:20px;margin-top:10px}.info-box li{margin-bottom:10px}.cta-button{display:inline-block;margin-top:30px;background:#0d6efd;color:#fff;text-decoration:none;padding:14px 28px;border-radius:8px;font-size:1rem;font-weight:700;transition:background .3s ease}.cta-button:hover{background:#0b5ed7}@media (max-width:768px){.ticket-section,.ticket-section-description{padding:30px 20px;margin:30px 15px}.ticket-header h1{font-size:2rem}}