Microsoft is apparently working on a fix for its latest Windows 10 update release that has been causing issues with freezing and crashing Google’s Chrome browser. This caused the delay for its roll out that was scheduled for April 10, 2018 due to Blue Screen of Death (BSoD) issues last month, and yet they have more things on top of their plate such as the one from Google Chrome and the “Hey Cortana” feature.
Microsoft has been made aware of this issue since a number of Chrome users have reported the issue they have encountered after installing the latest update. Devices can hang and lock up when using the latest Windows 10 update and Chrome. Microsoft’s development team is trying to get this issue fixed in time for the upcoming patch this May 8th.
There are a few workarounds that you can try for the meantime if you are affected with this issue.
1. Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within two seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
2. If you’re using a laptop, close and open the laptop lid.
Awkwardly enough, this is not supposed to happen since they are the two biggest software giants and none of them were able to pick up on this error during Microsoft’s testing period for the Windows 10 April 2018 Update. There are roughly 10 million beta testers, but these numbers do not necessarily reflect how many are doing an in depth test on it. Regardless, the BSoD blocking bug and Chrome freezing up would at least have triggered an alarm to Redmond with regards over the software quality of the latest Windows 10 update they are about to release.
Microsoft is planning to more broadly push the update via Windows Update on May 8th. As of the time of this writing, there has been no update if it will.