Sometimes, finding the best computer repair service can take the center stage instead of the problem at hand. It seems that there is an endless list of computer repair services online and picking one that best suits your needs can be a real challenge. But fear not, we will list several factors for you to consider in choosing the best service.
Choose someone near your area, as you won’t have to spend gas on traveling. If you have a laptop, it would be better to find someone that specializes in the brand rather than going to a general repair center. Some repair shops have affiliate ties with the brands they specialized in which means you can get discounted and genuine parts for your computer.
Choose a service which can give you a free quote and does not obligate you to any contract, This way, you can get second opinion from other companies and decide later for yourself which company to choose. Other online services also offer free pick-up and transport back if they cannot fix it onsite.
It’s hard to gauge the experience a computer repair service has except through their portfolios and slogans, however, the best way to determine their experience is through internet research, look at forums, review sites and see what people are saying about the company and the date the review was placed. Experience is a good indicator of how fast and reliable the service will be. Reviews gives an insight on how well the company is doing, look for reviews that tackle customer after-sales and check how good is their customer support. You don’t want to get involved with a company that gives you a hard time when requesting for support later on.
If your work depends entirely on your computer, you need to get it fixed right away. Some companies offer pickup and delivery the same day, while others have 24/7 convenience. Although the rate is higher than those regular walk in customers, you can count on having your computer back in a jiffy. Some computer repair companies even provide a temporary replacement while your computer is in the works, depending on the situation that might abound, it would be wise to just wait for your computer to be fixed rather than borrowing one, unless the work is estimated to run through the whole 2-3 days course.
Check the warranty claims of the company and see if they honor their promise. Sometimes, the warranty is very limited to the extent that it is almost non-existent. Computer repair services need you to go through and sign in some papers before accepting the work. Read it carefully and be sure to ask any questions that you don’t understand. It would be better to ‘stress-test’ the system to root out any problem that is initially undetected. Sometimes, an additional charge will be incurred if you want it to run overnight, but the decision to test the system depends on the problem and whether it is intermittent.
